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Frequently asked questions


Here you'll find answers to the most common questions about your visit, the right treatment and getting here. Can't find your question? Feel free to get in touch – I'm happy to help you personally.

Appointments, process & payment

Do I need an appointment or are walk-ins possible?

Appointments are made exclusively by prior arrangement over the phone – this way I can be sure to set aside enough time for you. Spontaneous walk-ins are unfortunately not possible. Just give me a call and we'll find a suitable time together.

Can I book a treatment in English?

Yes. Consultations and treatments at the Andrea Wiedmer studio in Zurich's Seefeld district are also available in English.

What happens during a first treatment or skin analysis?

Your first visit begins with a personal conversation and a skin analysis. This lets me get to know your skin, your habits and your goals, and put together the right treatment together with you. The skin analysis is free of charge in connection with a treatment.

How long does a treatment take?

It depends on the treatment – from a quick brow correction to an in-depth facial or a permanent make-up session. A CACI Ultra treatment, for example, takes around 75 minutes. I'll discuss the exact duration with you when we arrange your appointment.

What payment methods do you accept?

At the Andrea Wiedmer studio you can pay in cash or by card.

How can I cancel or reschedule an appointment?

Please let me know at least 24 hours in advance if you'd like to reschedule or cancel an appointment, so I can offer the time to someone else. The easiest way to reach me is by phone.

Treatments & skin concerns

How much does a HydraFacial cost?

A HydraFacial at the Andrea Wiedmer studio in Zurich's Seefeld district starts at CHF 190 (HydraFacial Express). The HydraFacial Phytohormone with MBR active ingredients costs CHF 270, or CHF 350 with décolleté. You'll find an overview of all prices on the services page.

Which treatment helps against pigment spots?

For pigment spots, the depigmentation treatment with Cosmelan is particularly suitable; a HydraFacial can also refine the complexion in cases of pigmentation. We'll determine which method suits you during the free skin analysis at the studio in Zurich's Seefeld district.

What helps with blemished, acne-prone skin?

For blemished, acne-prone skin I recommend the HydraFacial Express, which deeply cleanses and clears the skin. Chemical peels can visibly improve the complexion as a complement.

Which treatment is suitable for anti-ageing and first fine lines?

For anti-ageing and first fine lines, CACI Ultra (microcurrent and LED), Byonik (laser light and hyaluronic acid) and microneedling with the Dermastamp are suitable – individually or combined, depending on your skin.

Do you offer beauty treatments for men?

Yes. At the Andrea Wiedmer studio all treatments are suitable for women and men. There is also the special MBR MEN Oleosome care line for men's skin.

Can I have a treatment before a special occasion such as a wedding?

Absolutely. For special occasions such as a wedding, it's best to plan your treatments a few weeks in advance so your skin looks its best on the big day. Just get in touch early for a consultation.

Studio, getting here & vouchers

Is there parking and how do I reach the studio by public transport?

By public transport, take tram 11 or 15 to the Feldeggstrasse stop – from there it's just a few steps. By car, you'll find parking right in front of the building (blue zone and paid parking); the Feldegg car park is also about a 4-minute walk away.

Do you offer gift vouchers?

Yes, gladly. A gift voucher from Andrea Wiedmer Kosmetik is a lovely present for any occasion – for a chosen amount or a specific treatment. The easiest way is to request one via the contact form or by e-mail.

Still have questions?

Feel free to reach out by phone, e-mail or via the contact form – I look forward to hearing from you.

Get in touch